Frequently asked questions
RDP Questions [Questions 3]

What is RDP (Remote Desktop Protocol)?

RDP is an acronym for 'remote desktop protocol'. It is the process with which users can access and interface with desktop computers remotely from another device anywhere in the world. RDP services allow users to connect with and network to work computers and servers seamlessly from anywhere in the world.

General Questions [Questions 4]

How many RDP locations do you have?

We provide RDP services to 7 different countries across the world currently, including: The USA, Canada, The United Kingdom, The Netherlands, India, Germany, and Singapore.


How can I connect to RDP?

Once you sign up for one of our many RDP service packages, our intuitive layout will easily guide you through the access and navigation process. Or, You can contact us regarding this via live chat.


Do you provide admin access for your RDP services?

We provide full admin access for all of our packages.


Which payment mode you accept?

we accept multiple payments mode: Credit/Debit card, PayPal, Bitcoin, Perfect money & UPI.


After payment, how long will it take to get server details?

Generally access to full server details happens in as little as 20-30 minutes. However, in extremely rare cases it might take several hours.


Is there a refund policy?

We guarantee 100% satisfaction for all of our clients, or their money back. T&C Applied.

Do you provide live chat support?

Yes, All of our technical advisors operate in easy to understand support language, without all of the technical jargon. We know what it’s like to have to deal with technical support, and we aim to make those moments as pleasant as possible. We work hard to work alongside our clients to make sure their RDP service packages are performing to their expectations and needs or your money back!