Terms of Service

1. Using Our Services

By using our website or ordering an RDP, you agree to follow these Terms of Service.

You must be at least 18 years old or have permission to use our services.

You’re responsible for everything done through your account, so keep your login details safe.

2. Account Responsibilities

You must provide accurate details when creating an account or making a purchase.

If your account is accessed without permission, let us know right away.

We’re not responsible for losses caused by weak or shared passwords.

3. Payments and Billing

All payments must be made before we activate your RDP.

Prices and billing cycles are listed on our website.

If payment isn’t received on time, your service may be suspended or terminated.

4. Refunds and Cancellations

Refunds follow our Refund Policy. You can request cancellation anytime from your client portal.

Canceling stops future charges but doesn’t guarantee a refund unless eligible.

5. Acceptable Use

You must use our services responsibly and follow our Acceptable Use Policy (AUP).

• Use your RDP only for legal and responsible purposes.
• Don’t send spam, host malware, or attack other systems.
• Don’t use your RDP for crypto-mining, hacking, or illegal content.
• Breaking these rules may lead to suspension or termination without refund.

6. Service Availability

We work hard to keep services online and reliable, but downtime may occur during maintenance or unexpected issues.

We can’t guarantee 100% uptime but aim to fix any problems quickly.

7. Data and Privacy

We respect your privacy and protect your data as explained in our Privacy Policy.

You are responsible for backing up your own files and data stored on the RDP.

8. Suspension or Termination

We may suspend or close your account if you break these terms or our Acceptable Use Policy.

Terminated accounts may lose access immediately and may not receive a refund.

9. Liability

Our services are provided 'as is'.

We’re not responsible for indirect or accidental losses like data loss or downtime.

Our total liability is limited to the amount you paid for the affected service.

10. Changes to These Terms

We may update these Terms of Service when needed.

The 'Last updated' date above shows the most recent version.

Continuing to use our services means you accept any updates.

11. Contact Us

If you have any questions about these Terms of Service, please submit a ticket.

You can also email us at [email protected].

We usually reply within 24–48 hours.